ACM Tech Pack on Business Intelligence and Data Management

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Cupoli, P. et al., 2012. ACM Tech Pack on Business Intelligence/Data Management. ACM. Available at:

This tech pack contains a high level overview (definition, relevant resources and literature) of the following topics:

  1. Business Intelligence - a form of decision support system and an umbrella terms for concepts and methods used to improve business decision making by fact-based support systems.
  2. Data Management - a mechanism for turning data into an organizational asset.
  3. BI Architecture
  4. Data Warehousing
  5. Reference & Master Data Management - for creating and maintaining unified references for all non-transaction entities
  6. Data Quality
  7. Data Governance
  8. Meta-Data Management
  9. Unstructured Data
  10. Reporting & Analysis
  11. Data Mining
  12. Emerging BI Trends
Interesting References

  1. An annual survey of BI tools
  2. A blog covering the Business Intelligence Eco System
  3. Chaudhuri, S., Dayal, U. & Narasayya, V., 2011. An overview of business intelligence technology. Communications of the ACM, 54(8), pp.88—98.
  4. Baars, H. & Kemper, H.-G., 2008. Management Support with Structured and Unstructured Data-An Integrated Business Intelligence Framework. Information Systems Management, 25(2), pp.132—148.
  5. Thusoo, A. et al., 2010. Data warehousing and analytics infrastructure at facebook. In Proceedings of the 2010 ACM SIGMOD International Conference on Management of data. SIGMOD ™10. New York, NY, USA: ACM, pp. 1013—1020. Available at: